Last edited by Arashijar
Monday, July 27, 2020 | History

7 edition of Dealing with Difficult People found in the catalog.

Dealing with Difficult People

How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Roberta Cava

  • 267 Want to read
  • 14 Currently reading

Published by Firefly Books .
Written in English

    Subjects:
  • Psychological aspects,
  • Interpersonal communication,
  • Business Communication - General,
  • Business & Economics,
  • Business / Economics / Finance,
  • Business/Economics,
  • Work,
  • Interpersonal conflict,
  • Applied Psychology,
  • Interpersonal Relations,
  • Business & Economics / Business Communication,
  • Work - Psychological aspects

  • The Physical Object
    FormatPaperback
    Number of Pages224
    ID Numbers
    Open LibraryOL8569921M
    ISBN 10155297927X
    ISBN 109781552979273
    OCLC/WorldCa56592777

    ‘Secrets of Dealing with Difficult People’ Unlike other books, this page book shows you a tested step-by-step problem-solving method to help you calmly and confidently create the positive change you want when dealing with difficult people. Try It Now Risk Free! The Tank Person is confrontational, pointed and angry, the ultimate in pushy and aggressive behavior. In Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst, Dr. Rick Brinkman and Dr. Rick Kirschner write about how to deal with people that behave like Tanks. You Goal in Dealing with a Tank Person.

    The Dealing With Difficult People™ workshop is an engaging onsite training seminar that provides concrete tools for handling challenging interactions with staff, customers or suppliers. By better understanding causes of difficult behavior and the resulting reactions, participants learn to anticipate & prevent conflict escalations. Roy Lilley covers every angle including: recognizing the seven types of difficult person; what conflict is and how to handle it; handling aggressive people; motivating lazy colleagues; dealing with difficult customers; handling complaints.\" \"Packed with tips, hints and warnings of potential hazards, this book will help you to enjoy the.

    Get this from a library! Dealing with difficult people. [Roy C Lilley] -- By understanding the motives and individual behaviours of difficult people at work, you can learn to manage aggression, avoid awkward situations and keep your cool. This third edition of the. Advice Book. Advice for Dealing with Difficult People. Advice for Dealing with Difficult People. Date Posted: December Rinpoche gave the following advice on how to deal with apparently difficult people, to two students who worked as caretakers at an FPMT retreat center.


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Dealing with Difficult People by Roberta Cava Download PDF EPUB FB2

The book seems to concentrate on how to deal with difficult relational situations when they arise, rather than preventing such situations in the first place by investing in relationship building. Nonetheless, in my opinion this reasonably short book provides a number of useful suggestions for dealing with the sorts of situations that everyone /5(21).

Dealing with Difficult People book with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work [Robert M.

Bramson] on *FREE* shipping on qualifying offers. Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work/5().

A quick read on strategies for dealing with and understanding the intent and motivations of difficult people. I think there are some helpful tips in this book and a pretty spot on assessment of the types of difficult people you may run into.

However, I think the book would've benefited from a few case studies and specific examples/5. The Best Way to Deal With Difficult People is With A Walk In The Park. Dealing with difficult people is awesome, the examples in this book are very useful for everyone.

February 1, Great book. A very simple system to help deal with ANY people. I read the book in a night and learned the system. By the next day I was getting my kids to do /5(81). Excellent read. As usual with GoodReads, one cannot rank with 1/2 (half) stars -- this is actually a 4 1/2 star book, in my view.

Having been, dealt with, and presently seeing (all of above) difficult people, I envision this book being pulled off my liber education shelf more than once in the coming weeks, months, & definitely, years/5.

This Dealing with Difficult People book and associated audio/visual materials are not intended for use as a source of psychological, “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of Dealing With Difficult People Workbook.

This book is all about dealing with difficult people. Get it. Not difficult situations or difficult issues. It’s the people we are focusing on. Certainly difficult people will give you a bad time, horrible situations and awkward issues to overcome.

However, at the centre of it all are the people. By understanding people. When dealing with difficult people, our immediate urge is to jump to our own defense.

Today, there are smarter moves to make when dealing with a tyrant. By Nando Pelusi Ph.D., published September. Dealing with Difficult People 6 Powerful Strategies guaranteed to improve how to get the most out of this book The journey of dealing with your difficult people isn’t going to be an easy one.

That’s not some glib statement. I’m speaking fromFile Size: 1MB. During 15+ years of design and product management practice, of dealing with many different clients, on several occasions I was motivated to explore this topic on Amazon.

I read quite a few of the titles, and while most contained parts that resonat. Dealing with difficult people is easier when the person is just generally obnoxious or when the behavior affects more than one person. You can team together to address the behavior or inform management and Human Resources staff to get help addressing the employee issue before it spirals into : Susan M.

Heathfield. Dealing with Difficult People & Conflict Thursday, Febru AM – Registration – Workshop Joe Constance, Facilitator e-mail: [email protected] e Size: KB. Difficult people are everywhere. Perhaps you too can be difficult. Many people go through periods where they don't act their best.

If you want to maintain a relationship with a difficult person, you will need to develop some coping and negotiation strategies%(24).

Dealing With Difficult People will convince you that you can connect with anyone and show you how to do it. So let’s get started. There are three goals for this book: 1) To develop an understanding of “difficult” people.

2) To learn and practice specific principles and tools for dealing with difficult people. The best Dealing with Difficult People at Work book summaries. Get instant access to o summaries of the best business, leadership, and nonfiction books. Dealing with difficult people is a book that presents a lot of bite-sized information about how to deal with difficult people.

For a book with just pages it covers a lot of ground, but don’t expect in-depth coverage. The book though does take an interesting approach to discussing the topics. How to Deal with Difficult People in Alcoholics Anonymous.

Dealing with difficult people is just a part of life. The individual can deal with such encounters by: * Viewing these difficult encounters as a chance to learn and grow. It is only when people are challenged in life that they have the real motivation to develop.

The "No" People They are quick to point out why something won't work. Worse, they're inflexible. Of course you recognize them. They're the people you work with, sell to, depend on, live with.

Learn to deal with them quickly and confidently at Dealing with Difficult People. Read More. The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: • Understand the different types of troublemakers • Stay calm and firm when other people can’t.

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches Author: Rhonda Scharf.

Here are eight tips for dealing with difficult people at work. 1. Don’t get dragged down —The old saying is “Misery loves company.” The most important thing is to be aware of who the. And even though I love this little guy with all my heart, at times he can definitely be a difficult person to keep showing love to, especially in the midst of tantrums and tears.

Difficult People Are Everywhere. It probably isn’t hard for you to think of a difficult person in your own life. In our broken, sin-filled world, they are everywhere.In Amber Rain's book, Dealing with Difficult People: Coping with Conflict, Angry People, Abusive Behavior and Rage, you will find the help you need in order to make positive changes in your life.

She has helped tens of thousands of people all over the world, sincelearn how to deal with conflicting relationships and she can help you too.